Wynwood Lanes Terms & Conditions

General

  • We reserve the right to refuse entry or service to any guest who is disruptive, intoxicated, or behaving unsafely.
  • Personal belongings are left at your own risk. Wynwood Lanes accepts no responsibility for lost, stolen, or damaged items.

Bookings

  • All online bookings are made and paid for via BookedIt.
  • A booking is only confirmed once full payment has been received.
  • Student bookings require valid student ID. Accepted IDs: official college/university ID card, NUS card, or ISIC card. If valid ID is not provided, the price difference must be paid.
  • Prices shown are per person, unless stated otherwise.
  • Please arrive 15 minutes before your booking. Late arrivals may lose their slot after 10 minutes, although we will always try to accommodate you in another slot where possible.
  • Management reserves the right to amend bookings or offers in exceptional circumstances.
  • By completing your booking, you agree to these Terms & Conditions.

Amendments, Cancellations & No-Shows

  • All bookings are subject to a 48-hour cancellation policy.
  • Cancellations or reductions in group size must be made at least 48 hours in advance. Failure to do so will result in forfeiture of any payments made.
  • Amendments to date, time, or group size are subject to availability and must be requested in advance.
  • No-shows and late cancellations are non-refundable.

Under 18s

  • Under 18s are welcome at Wynwood Lanes daily until 7pm. The latest booking time for under-18s is 5pm–7pm.
  • We operate a Challenge 25 policy. If you look under 25, please bring valid ID.
  • Failure to provide valid ID when requested will result in forfeiture of any money paid.

Bowling

  • Bowling is booked in timed sessions. Late arrival may result in reduced play time.
  • Lane allocations are managed by the venue and cannot be guaranteed in advance.

Offers & Promotions

  • Promotional offers (including BOGOF bowling & drinks) apply per person, per booking.
  • Offers are valid on selected dates and times only and are subject to availability.
  • Promotions cannot be used in conjunction with any other offers, discounts, or vouchers.
  • Free or discounted items have no cash value and are non-exchangeable and non-refundable.

Damage & Liability

  • Wynwood Lanes holds appropriate insurance for loss, damage, or injury caused by the actions or negligence of our staff while carrying out their duties.
  • We are not liable for loss, damage, or injury to guests’ property caused by the actions or negligence of the guest or their party.
  • Any claims must be submitted in writing to Wynwood Lanes.
  • Guests are responsible for any loss, damage, or injury caused by themselves or members of their group.
  • Storage may be available by prior arrangement and may be subject to an additional charge.

January Offer – Buy One, Get One Free

  • BOGOF applies per person, not per lane or per group.
  • Each guest receives two equivalent rounds of bowling and drinks for the price of one.
  • Free rounds must be redeemed during the same visit and cannot be transferred.

Large Groups & Private Hire

  • Cancellation terms are outlined in your signed contract.
  • A 50% deposit is required to secure your booking, with the remaining balance due one month before the event date.
  • For events booked within one month of the event date, full payment is required at the time of booking.